1. Introduction

At shapemy.site, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI-powered website building platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and billing details
  • Profile Content: Text, images, and other content you create for your website
  • Prompts: AI prompts and creative inputs you provide
  • Communications: Messages sent to our support team

2.2 Automatically Collected Information

  • Usage Data: Pages visited, time spent, and interactions with our service
  • Technical Data: IP address, browser type, device information, and operating system
  • Analytics: Website performance, error reports, and usage patterns
  • Cookies: Small data files stored on your device for authentication and preferences

3. How We Use Your Information

We use your information to:

  • Provide and maintain our AI-powered website building service
  • Generate personalized website designs based on your prompts
  • Process payments and manage your subscription
  • Provide customer support and respond to your inquiries
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Send you important account notifications and service updates
  • Analyze usage patterns to optimize user experience

4. AI and Machine Learning

4.1. Your prompts and generated content may be used to improve our AI models.

4.2. We implement measures to anonymize and protect sensitive information in training data.

4.3. You can opt out of having your data used for AI training in your account settings.

4.4. We do not claim ownership of content you create using our AI tools.

5. Information Sharing

We may share your information in the following circumstances:

5.1 Service Providers

We work with third-party service providers who help us operate our business, such as:

  • Payment processors (Stripe, PayPal)
  • Hosting providers (Vercel, Cloudflare)
  • Analytics services (Google Analytics)
  • Email services (SendGrid)

5.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Cooperate with law enforcement

6. Data Security

6.1. We implement industry-standard security measures including encryption, secure servers, and regular security audits.

6.2. Access to your personal information is limited to authorized personnel who need it to perform their jobs.

6.3. We use HTTPS encryption for all data transmissions.

6.4. We maintain backup systems to prevent data loss.

7. Cookies and Tracking

7.1. We use essential cookies for authentication and security.

7.2. We use analytics cookies to understand how our service is used.

7.3. You can control cookie preferences through your browser settings.

7.4. Disabling cookies may affect some features of our service.

8. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Objection: Object to certain uses of your information
  • Restriction: Limit processing of your information

9. Data Retention

9.1. We retain your information as long as necessary to provide our services.

9.2. Upon account deletion, we remove your personal information within 30 days.

9.3. We may retain anonymized data for analytical purposes.

9.4. Legal requirements may require us to retain certain information longer.

10. Children's Privacy

10.1. Our service is not intended for children under 13 years of age.

10.2. We do not knowingly collect information from children under 13.

10.3. If we become aware of collecting information from a child under 13, we will delete it promptly.

11. International Data Transfers

11.1. Your information may be transferred to and processed in countries other than your own.

11.2. We ensure appropriate safeguards are in place for international data transfers.

11.3. We comply with applicable international data transfer regulations.

12. Changes to This Policy

12.1. We may update this Privacy Policy from time to time.

12.2. We will notify you of significant changes via email or through our service.

12.3. Continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@shapemy.site

Website: https://shapemy.site